Sunday,July 25th
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10:00 a.m.-5:00 p.m. - Registration
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6:00 p.m. - 6:30 p.m. - Reception
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6:30 p.m. - 8:30 p.m. - Dinner
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*Hospitality Room open from 12 noon until 5 p.m.
and after Dinner until 11 p.m.
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Monday July 26
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7:00 a.m. - 9:00 a. m. - Breakfast (All Welcome)
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8:00 a.m. - 8:15 a.m. - Welcome & Opening Remarks
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8:15 a.m. - 8:30 a.m. - San Antonio Convention & Visitors Bureau
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8:30 a.m. - 9:30 a.m. - Marketing Growth thru Strategy
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9:30 a.m. - 9:45 a.m. - Break
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9:45 a.m. - 10:45 a.m. - Operational Excellence - What does it mean?
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10:45 a.m. - 11:45 a.m. - Customer Service Panel
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*Lunch Provided (All Welcome)
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Tuesday July 27
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7:00 a.m. - 9:00 a.m. - Breakfast (All Welcome)
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8:00 a.m. - 8:15 a.m. - Golf Awards
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8:15 a.m. - 9:15 a.m. - Insurance Fraud Presentations
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9:15 a.m. - 9:30 a.m. - Break
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9:30 a.m. - 10:30 a.m. - Agritainment Panel
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10:30 a.m. - 11:45 a.m. - H. O. Experience v.s. Industry
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*Lunch - On your own
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Wednesday July 28
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7:00 a.m. - 9:00 a.m. - Breakfast (All Welcome)
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8:00 a.m. - 9:00 a.m. - Evolving Role of the Underwriter Panel
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9:00 a.m. - 10:15 a.m. - Wind Energy
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10:15 a.m. - 10:30 a.m. - Break
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10:30 a.m. - 11:15 a.m. - Roundtable Discussion
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11:15 a.m. - 11:30 a.m. - AAIC Update
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11:30 a.m. - 11:45 a.m. - Invitation to Next Meeting
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11:45 a.m. - Adjourn & Closing Remarks
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